Frequently Asked Questions

1. Ordering & Shipping

How long does it take to process my order?

All orders are processed and shipped within 48 hours of purchase.

How long does delivery take?

Delivery times vary depending on your location, but typically take between 3-12 days.

Do you offer tracking for my order?

Yes! You can message us 72 hours after purchase to request tracking details.

Do you ship internationally?

Yes, we ship worldwide! Shipping times vary depending on your location.

2. Payments & Pricing

What payment methods do you accept?

We accept Visa, Mastercard, PayPal, Afterpay, and other major payment methods.

Are there any hidden fees?

No, the price you see at checkout is the final price. Shipping costs (if applicable) are clearly shown before you complete your purchase.

3. Returns & Refunds

What is your return policy?

We only provide refunds for items that are damaged or faulty, reported within 14 days of delivery. It is the customer’s responsibility to ensure the part is correct for their vehicle and suits their needs before purchasing. We do not accept returns for change of mind, incorrect fitment, or unused items.

What if I receive the wrong item or a damaged product?

If you receive an incorrect or damaged item, please contact us within 48 hours of receiving your order, and we will arrange a replacement or refund.

How long does it take to process a refund?

Once we receive your returned item, refunds are processed within 3-5 business days.

4. Parts & Compatibility

How do I know if a part fits my car?

Each product listing includes compatibility details. If you're unsure, send us a message with your car's make, model, and year, and we'll help you out.

Do you sell genuine OEM parts or aftermarket parts?

We stock a mix of OEM and high-quality aftermarket parts. Each listing specifies whether the part is genuine or aftermarket.

5. Contact & Support

How can I get in touch with you?

You can email us, and we aim to reply within 48 hours.

Do you offer bulk discounts?

Yes! If you're looking to buy in bulk, contact us for special pricing.